FREQUENTLY ASKED QUESTIONS

Why Should I Consign? 

Let us do all the work for you! (Well, most of it! )  You can earn some extra cash in your pocket and who doesn't want that these days?  Yard sales are too much work and not enough money!  Selling on social media can be so frustrating as many never want to show up and if not done properly, can be unsafe!  Declutter your spaces and see how freeing it is!  We want good stuff that folks still love that you know you will not use again.  

Who Consigns And What Do They Bring?
Anyone can!  Are you moving, downsizing or just redecorating?  If so, we love furniture and home décor!  We are your go to shop!  If you are a shopper at the big department stores such as Belk's, Dillard's, and Macy's or other nice brand shops such as Coach, Michael Kors, Brahmin, Altar'd State, Loft, j Crew, j Jill, Soft Surroundings, Lily Pulitzer, and other boutique style shops and you have gently used items that are still in style, and damage free, then you are also who we are looking for! We also carry clothing and accessories for women.  If you do not live in the area, but wish to mail items in for consignment, please call us as well and we can determine if this is a good fit for you!  We are so grateful for our consignors!  We could not do this without you!  

When Do I Consign?
We offer receiving by appointment only during the following times:
Wednesday through Friday 10am - 5:15pm.
We do appreciate a courtesy call if you need to cancel your appointment as we have others waiting to consign.
If you are going to be more than 10 minutes late, we will ask you to reschedule as it is only respectful to our next appointment.
Drop N Go Option
An appointment is still required; however, you may leave your items with us and be on your way!  We will review them right away, donating anything we feel is too used, dated or damaged. If it is sellable, we will sell it. It is that simple!
Please note: there is a one time $5 registration fee taken off of your first earnings.  You do not need to pay this fee in cash.

How Do I Present My Consignment Items?
First thing to remember- 30 item limit per appointment all combined whether it is clothing, accessories, or home decor.
We can serve you and our customers best when we have a manageable amount to deal with and this gives others the chance to bring things in to sell as well.
Clothing- freshly laundered, smelling good, wrinkle and pet hair and smoke free. Hanging or folded 1 time and stacked in a laundry basket the day before your appointment.
(we will not accept items in a garbage bag.)

Home décor- in style, clean and ready to sell.

Furniture - we must see pictures of any furniture you are wanting to sell prior to consignment. You may email photos to smithandcoconsignment@gmail.com or text us at 336 650 6356.
We will get back to you as soon as possible. If you can answer the following questions when you contact us, the process can go much faster.
1. Smoke free environment?
2. If upholstered, pet free?
3. Any damage of any kind not seen in photos?
4. How fast do you need these items removed from your space?
5. Are you able to deliver the items to our shop?
6. How much were you hoping to make from each item?
7. If you have the item posted for sale elsewhere, has that post been deleted before contacting us for help?
(all items placed on consignment will not be released prior to the 60-120 day consignment period without a 20% fee of the original listing price paid. We cannot be used as a storage facility until a better offer comes along to you direct. We certainly hope you understand.

Percentages
The following are the percentages you will receive for your items on consignment: (after any item fees when applicable)
40% on clothing, accessories, and home décor
40% on furniture we pick up from you.(That furniture must be worth our trip.)
60% on furniture you deliver to us

How Long Is Consignment Period, And What Happens At The End?
Consignment period is up to 90 days, ( furniture upon approval can stay up to 120 days.) You must decide if you want to pick up your items or have them donated.
If you choose pick up, we will pull any items left at the end of season clearance and contact you to pick up within a strict 72 hour time frame.  If you miss your pick up, we automatically donate them and change your account to a donate for all future consigning as it is too much work for us to pull, call, and hold for these items to not be picked up.  We donate to The Shalom Project for clothing shoes and jewelry.  We donate to Habitat for Humanity for furniture and home décor.  
Furniture usually gets reduced significantly after the 120 day period is up in order to get it sold and make room for new inventory.  We will contact you and give you a 2 week time frame to come get the item or we can deliver the item to you for a fee depending on where the item will go and if there are any staircases involved.    

Do you have a question we did not cover here?

Give us a call at 336-497-5290. We are happy to help you.